Quarterly Journal of Nahj al-Balagha Research

Quarterly Journal of Nahj al-Balagha Research

Expressing the position of communication in the structure of public service motivation theory based on Nahj al-Balagha

Document Type : Research Article

Authors
Ali Naghi Amiri 1
Mohammad Javad Motamed 2
Hasan Zarei Matin 1
1 Professor, Department of Public Administration, Farabi School, University of Tehran, Iran
2 PhD in Public Administration, Organizational Behavior, University of Tehran, Iran
10.22084/nahj.2022.26873.2857
Abstract
Public service motivation is more of a technical term that is not known to researchers who are not familiar with public administration; Therefore, more care should be taken in conveying its concepts (Bozman and Su, 2015: 703). Perry and Wise (1996) considered public service motivation as a kind of individual tendency and desire to realize motives that are unique to public institutions and organizations. Based on this, public service motivation as an altruistic motivation has a positive effect on people's performance and is a type of individual behavior that ultimately leads to serving the society and its individuals (Anderson and Cerizlo, 2012: 20). Contrary to this point of view, Perry and Handqom (2008) believed that although in popular language, the motivation of public service is used as equivalent to altruism, but these two concepts are different from each other. Public service motivation is a specialized term that means nurturing people who do not participate in public administration, while altruism, from Baston and Shaw's (1991) point of view, is a motivational state whose ultimate goal is to increase people's well-being (Bozeman and Su, 2015: 706).
Keywords
Communication
public servic motivation Theory
Nahj al-Balagha
Subjects
  • شهیدی، سیدجعفر، (1376)، ترجمه نهج البلاغه، تهران، انتشارات علمی و فرهنگی.
  • محمدپور، احمد. (1388). «ارزیابی کیفیت در تحقیقات کیفی: اصول و راهبردهای اعتباریابی و تعمیم‌پذیری»، فصلنامه علوم اجتماعی، شماره 48، 73-107.
  • عابدی جعفری، حسن؛ تسلیمی، محمد سعید؛ فقیهی، ابوالحسن و شیخ‌زاده، محمد. (1390). «تحلیل مضمون و شبکه مضامین: روشی ساده و کارآمد برای تبیین الگوهای موجود در داده‌های کیفی»، نشریه اندیشه مدیریت راهبردی، سال پنجم، شماره دوم، 151-198.
  • Andersen, Bøgh L. & Serritzlew, S. (2012). “Does public service motivation affect the behavior of professionals?”. International Journal of Public Administration, 35(1), 19-29.
  • Attride-Stirling, J. (2001), “Thematic Networks: An Analytic Tool for Qualitative Research”, Qualitative Research, Vol. 1, No. 3, 385-405.
  • Belcher, J. (1991). Understanding the Process of Social Drift among the Homeless: A Qualitative Analysis, In E. Sherman and W. J. Reid (Eds.), Qualitative Research in Social Work, New York: Columbia University Press.
  • Bozeman, Barry & Su, Xuhong. (2015). “Public Service Motivation Concepts and Theory: A Critique”. Public Administration Review, 75(5), 700-710.
  • Boyd, Neil M. & Nowell, B. (2020). “Sense of community, sense of community responsibility, organizational commitment and identification, and public service motivation: a simultaneous test of affective states on employee well-being and engagement in a public service work context”, Public Management Review, 22(7), 1024-1050.
  • Brænder, M. & Andersen, L. B. (2013). “Does Deployment to War Affect Public Service Motivation? A Panel Study of Soldiers before and after Their Service in Afghanistan”. Public Administration Review, 73(3), 466-477.
  • Braun, V. & Clarke, V. (2006), “Using thematic analysis in psychology”, Qualitative Research in Psychology, Vol. 3, No. 2, 77-101.
  • Breaugh, J., Ritz, A. and Alfes, K. )2017(. “Work motivation and public service motivation: disentangling varieties of motivation and job satisfaction”. Public Management Review, Vol. 20, Issue 10, 1423-1443.
  • Brewer, G. (2010). Public service motivation and performance; in Walker, R.M., Boyne, G.A. and Brewer, G.A. (Eds), Public Management and Performance: Research Directions, Cambridge University Press, Cambridge and New York, NY, 152-177.
  • Brewer, G. A., & Selden, S. C. (1998). “Whistle blowers in the federal civil service: New evidence of the public service ethic”. Journal of Public Administration Research and Theory, 8, 413-440.
  • Bryman, A. (1988). Quantity and Quality in Social Research, London: Unwin Hyman.
  • Bryman, A. (2004). Social Research Methods, Second edition, Oxford: Oxford University Press.
  • Chikazh, L. & Nyakunuwa, (2022). “Promotion of Perceived Service Quality Through Employee Training and Empowerment: The Mediating Role of Employee Motivation and Internal Communication”, Services Marketing Quarterly, 43(3), 294-311.
  • Chen, , Ch., Hsieh, CW. (2015). “Knowledge Sharing Motivation in the Public Sector: the Role of Public Service Motivation”, International Review of Administrative Sciences, 81(4), 812-832.
  • D, Jeffrey L. Brudney, Laura Littlepage, James L. Perry (2011). “Does Public Service Motivation Matter in Volunteering Domain Choices? A Test of Functional Theory”, Review of Public Personnel Administration, Volume 31, Issue 1, 48-66.
  • Creswell, J. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches: 4th Edition, SAGE Publications Inc., London.
  • Gao, J. (2015). Public Service Motivation: A Cross-National Examination of East Asian Countries. PhD diss., University ofTennessee, https://trace.tennessee.edu/utk_graddiss/3580
  • Giauque, D., Adrian Ritz, Frédéric Varone, Simon Anderfuhren-Biget, and Christian Waldner. (2009). Motivation of public employees at the municipal level in Switzerland; Paper presented at International Public Service Motivation Research Conference, Bloomington, USA, 7-9 June 2009.
  • Guba, E. G., Y. S. Lincoln (1989). Fourth generation evaluation, Newbury Park, CA: Sage.
  • Juliani, F., De Oliveira, O. J. (2016). “State of research on public service management: Identifying scientific gaps from a bibliometric study”. International Journal of Information Management, 36(6), 1033-1041. https://doi.org/10.1016/j.ijinfomgt.2016.07.003
  • Kim, S. (2006). “Public service motivation and organizational citizenship behavior in Korea”, International Journal of Manpower, Vol. 27, No. 8, 722-740. https://doi.org/10.1108/01437720610713521
  • Kim, Sangmook. (2017). “Developing an item pool and testing measurement invariance for measuring public service motivation in Korea”. International Review of Public Administration. 22, 1-14. DOI:10.1080/12294659.2017.1327113.
  • King, N., & Horrocks, C. (2010). Interviews in qualitative research, London: Sage.
  • Krathwohl, D. R. (2004). Methods of Educational and Social Science Research: An Integrated Approach, Second Edition, Long Grove, IL:Waveland Press. Pp: 271-280.
  • Lee, Hyo Joo & Kim, Min Young & Sung, Min Park & Peter, J. Robertson (2019). “Public Service Motivation and Innovation in the Korean and Chinese Public Sectors: Exploring the Role of Confucian Values and Social Capital”, International Public Management Journal, DOI: 10.1080/10967494.2019.1639570.
  • Tânia M. G. (2020). “Research on Public Service Motivation and Leadership: A Bibliometric Study”, International Journal of Public Administration, DOI:10.1080/01900692.2020.1741615.
  • Moynihan, Donald P., Vandenabeele, W., Blom-Hansen, J. (2013). “Debate: Advancing public service motivation research”, Public Money & Management, 33, Issue 4, 288-289.  
  • Papadopoulou, Martha I. & Dimitriadis, Efstathios D., (2019). “Factors Affecting Motivation in the Public Sector under the Context of Self-Determination Theory and Public Service Motivation: The Case of the Hellenic Agricultural Insurance Organization (H.A.I.O.),” International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), Vol. 0(4), 112-135.
  • Perry, J. L. and Hondeghem, A. (2008). Motivation in Public Management: The Call of Public Service; Oxford University Press, New York, NY, pp:1-14.
  • Perry, J. L. (1996). “Measuring public service motivation: an assessment of construct reliability and validity”; Journal of Public Administration Research and Theory, Vol. 6, No. 1, 5-22.
  • Perry, J. L., & Hondeghem, A. (Eds.). (2008). Motivation in public management: The call of public service. Oxford: Oxford University Press.
  • Perry, J. L., & Wise, L. R. (1990). “The motivational bases of public service”. Public Administration Review, 50, 367-373.
  • Perry, J. L., Hondeghem, A. and Wise, L.R. (2010). “Revisiting the motivational bases of public service: twenty years of research and an agenda for the future”; Public Administration Review, Vol. 70, No. 5, 681-690
  • Perry, J. L., Hondeghem, A., & Wise, L. R. (2010). “Revisiting the motivational bases of public service: twenty years of research and an agenda for the future”. Public Administration Review, 68, 445-458.
  • Petrovsky, Nicolai and Ritz, Adrian. (2014). “Public service motivation and performance: a critical perspective, Evidence-based HRM”; A Global Forum for Empirical Scholarship, Vol. 2, No. 1, 57-79
  • Rainey, H. G. (1982). “Reward preferences among public and private managers: In search of the Service Ethic”. American Review of Public Administration, 16, 288-302.
  • Rainey, H. G., & Steinbauer, P. (1999). “Galloping elephants: Developing elements of a theory of effective government organizations”. Journal of Public Administration Research and Theory, 9, 1-32.
  • Robbins, S., Timothy, A. Judge (2019). Organizational Behavior, Eighteenth edition. | New York, NY: Pearson Education.
  • Ritz, Adrian, Brewer, Gene A. & Neumann, Oliver. (2016). “Public Service Motivation: A Systematic Literature Review and Outlook”. Public Administration Review, 76(3), 414-426.
  • Kim, S. (2018). “Public Service Motivation, Organizational Social Capital, and Knowledge Sharing in the Korean Public Sector”, Public Performance & Management Review, 41, Issue 1, 130-151., DOI: 10.1080/15309576.2017.1358188.
  • Tashakkori, A., and Teddlie, C. (1998). Mixed Methodology: Combining the Qualitative and Quantitative Approaches, Thousand Oaks, CA: Sage. P: 69.
  • Tobin, IM & Hyunkuk, Lee (2012). Can Public Service Motivation Reduce Corruption? Evidence from Korean Public Servants, international public management network Conference.
  • Tullock, G. (1976). The vote motive. London: IEA.
  • Ulrich Thy Jensen, Christian Fischer Vestergaard (2017). “Public Service Motivation and Public Service Behaviors: Testing the Moderating Effect of Tenure”, Journal of Public Administration Research and Theory, Volume 27, Issue 1, 52-67.
  • van der Wal, Z. & Mussagulova, A. (2020). “Are Asian public affairs students different? Comparing job sector attitudes and sector preference between public affairs students at an Asian and Dutch University”. Journal of Public Affairs Education, 26(2), 150-170.
  • Vandenabeele, W. (2007). “Towards a public administration theory of public service motivation: an institutional approach”, Public Management Review, Vol. 9, No. 4, 545-556.
  • Vandenabeele, W. (2008). “Development of a public service motivation measurement scale: Corroborating and extending Perry’s measurement instrument”. International Public Management Journal, 11, 143-167.
  • Vandenabeele, W. (2014). “Explaining Public Service Motivation: The Role of Leadership and Basic Needs Satisfaction”. Review of Public Personnel Administration, 34. 10.1177/0734371X14521458.
  • Wright, Bradley E. James L. Perry and Annie Hondeghem (2008). Methodological Challenges Associated with Public Service Motivation Research. In Motivation in Public Management: The Call of Public Service. Oxford, UK: Oxford University Press.
  • Zeger Van der Wal (2015). “All quiet on the non-Western front?, A review of public service motivation scholarship in non-Western contexts”, Asia Pacific Journal of Public Administration, 37:2, 69-86, DOI: 10.1080/23276665.2015.1041223
  • Zhu, Ch. & Wu, Ch. and Yan, M. (2014). Evidence of Public Service Motivation and Job Satisfaction of Public Sector Employees in China, Business and Public Administration Studies, Vol. 8, No. 1, 34-47.
  • Zubair, S. S., Salman, Y., Irfan, S., Jabeen, N., Moazza, A. (2018). “Towards a holistic model of Public Service Motivation: A Systematic Literature Review”, Journal of the Research Society of Pakistan, Vol. 55, Issue No. 2, 179-192.